Question 1

What is Building Safety Act compliance software?

Accepted Answer

Building Safety Act compliance software helps duty-holders manage England HRB obligations — Gateway submissions, golden thread records, BSR registration, Key Building Information, safety cases, occurrence reporting, resident engagement, and occupied-phase fire safety — in one auditable system rather than spreadsheets and email. Threadsovereign is purpose-built as a single platform for that full duty-holder lifecycle: design, gateways, handover, and occupation. Explore threadsovereign.co.uk/platform and threadsovereign.co.uk/building-safety-compliance-software.

Question 2

How is Threadsovereign different from document management or project software?

Accepted Answer

Most tools stop at files or tasks. Threadsovereign is built for the England higher-risk building regime end-to-end: Principal Designer gateways and golden thread, formal handover (s.76), and occupied Accountable Person duties — safety case with 10 principles, all 16 KBI categories, mandatory occurrences, resident complaints and information rights, FRA/PEEP, Part 5 remediation, and multi-HRB portfolios. Statutory workflows are on every paid plan, not locked behind enterprise. Duty-holders prepare BSR-ready packages in-platform and submit via the official regulator portal.

Question 3

What is a higher-risk building (HRB) under the Building Safety Act?

Accepted Answer

In England, a higher-risk building is generally a building that is at least 18 metres in height or has at least seven storeys and contains at least two residential units (with specific definitions in the Act and regulations). HRBs attract Gateway 1–3, golden thread, BSR registration, Key Building Information, safety case, and Accountable Person duties. Threadsovereign implements that England HRB regime end-to-end — see threadsovereign.co.uk/hrb-compliance-software and threadsovereign.co.uk/building-safety-act-2022.

Question 4

Does Threadsovereign cover the Building Safety Act and regulations introduced after 2022?

Accepted Answer

Yes. Threadsovereign implements the Building Safety Act 2022 and the England HRB regulations that bring Parts 3 and 4 into force — including SI 2023/907, 909, 315, 396, 906 and SI 2024/41. Every paid plan includes the statutory floor (Gateway 1–3, golden thread, BSR registration, 16 KBI categories, safety case with 10 risk management principles, occurrence reporting, and resident statutory paths). Tiers differ by portfolio capacity and operational tooling — not by withholding core compliance workflows.

Question 5

Which jurisdiction does Threadsovereign cover?

Accepted Answer

The Building Safety Act 2022 higher-risk building regime — Gateway 1–3, golden thread, Accountable Person duties, safety case, and KBI — applies in England only. Threadsovereign implements that England HRB regime and its implementing regulations (SI 2023/907, 909, 315, 396, 906 and SI 2024/41), including Part 5 leaseholder protections for relevant buildings. The platform also supports CDM 2015 / BRAE 2023 and FSER 2022 fire safety workflows, which apply across Great Britain.

Question 6

How many Key Building Information (KBI) categories are required?

Accepted Answer

SI 2023/396 prescribes 16 categories of Key Building Information (regs 3–18), including ancillary buildings, principal and subordinate use, external wall and roof materials, structure, staircases, energy systems, evacuation strategy, and fire/smoke control equipment. Threadsovereign tracks all 16 with completion indicators, deadline tracking, and structured export packages ready for BSR portal submission within the 28-day registration window.

Question 7

What are the 10 risk management principles in the safety case?

Accepted Answer

Under SI 2023/907 reg.4(1)(a)–(j), the Accountable Person must follow ten prescribed principles when assessing and managing building safety risks (fire spread and structural failure). These are separate from the 16 KBI categories. Threadsovereign provides individual attestation for each principle on the safety case before BSR submission.

Question 8

Is Threadsovereign built to submit to the BSR portal?

Accepted Answer

Yes. Threadsovereign is built so duty-holders can prepare, validate, and export Gateway applications, registration packs, and related filings for submission through the official Building Safety Regulator portal. It is your evidence and workflow system — not a substitute for the regulator’s portal — and it keeps correspondence, portal references, and an auditable golden thread so what you submit is complete and defensible.

Question 9

How do Gateway and BSR submissions work in Threadsovereign?

Accepted Answer

Threadsovereign is built to submit to the BSR portal. It validates structured data against BSR checklist requirements before export — mandatory fields, gateway readiness checks, and golden thread completeness — so duty-holders can take a complete package into the official Building Safety Regulator portal. The platform captures correspondence (including linked project documents), manual portal references, and a full submission audit trail from design through occupation.

Question 10

How are mandatory occurrence reporting deadlines handled?

Accepted Answer

SI 2023/906 requires certain safety occurrences to be reported to the BSR within prescribed deadlines (including the 10-day window for relevant events). Threadsovereign records occurrences against the HRB, surfaces deadline status in the occupied portal, and maintains an audit trail for duty-holder evidence.

Question 11

How does Threadsovereign handle resident complaint deadlines?

Accepted Answer

Under SI 2023/907 reg.12, formal complaints require acknowledgement and a substantive response within 10 UK working days. Threadsovereign tracks acknowledgement, calculates the response deadline excluding weekends and England & Wales bank holidays, and sends SLA reminders to duty-holders. Residents can also request reconsideration; the platform tracks the 15 working-day reconsideration response window.

Question 12

How are BSR registration and 14-day material change notifications handled?

Accepted Answer

Threadsovereign tracks BSR building registration (BSA 2022 s.78; SI 2023/315) with AP details and registration numbers, and material change notifications with auto-calculated 14-day BSR deadlines and overdue alerts — so Accountable Persons can evidence timely regulator notification.

Question 13

Is Threadsovereign Principal Designer software for BSA 2022?

Accepted Answer

Yes. The Principal Designer portal covers project management, golden thread documents, Gateway 1–3, CDM client duties, construction phase plans, HSE F10 tracking, construction products, change control, RFIs, sign-off queues, formal handover (s.76), and team collaboration — for HRB and non-HRB projects. Statutory gateway and golden thread workflows are on every paid plan. See threadsovereign.co.uk/principal-designer-software.

Question 14

Does Threadsovereign support Accountable Person and Building Safety Manager duties?

Accepted Answer

Yes. The occupied portal is built for Accountable Persons and Building Safety Managers on higher-risk buildings: safety case reports with the 10 risk management principles (SI 2023/907), all 16 KBI categories (SI 2023/396), mandatory occurrence reporting, resident engagement and complaints, FRA, fire doors, EEIS and PEEP, Building Assessment Certificate workflows, BSR annual returns and notices, Part 5 remediation, and multi-HRB building selection. Core occupied statutory paths are included on every paid plan.

Question 15

What is golden thread software for the Building Safety Act?

Accepted Answer

Golden thread software helps duty-holders keep an accurate, accessible, and version-controlled record of building safety information from design through occupation (BSA 2022 ss.58 and 88). Threadsovereign provides document upload, approvals, immutability guards on approved records, server-persisted permission categories, activity logging, and BSR inspection evidence export — so Principal Designers, Accountable Persons, and Building Safety Managers share one coherent record. Learn more at threadsovereign.co.uk/golden-thread-software.

Question 16

How does Threadsovereign help with Gateway 2 submissions?

Accepted Answer

Gateway 2 (SI 2023/909) is the pre-construction application to the Building Safety Regulator. Threadsovereign provides structured Gateway 1–3 workflows, mandatory-item checklists, an evidence readiness gate that blocks incomplete export, a document sign-off queue, pre-submit validation, BSR correspondence with linked project documents, and a full submission audit trail. Packages are prepared for filing through the official BSR portal. See threadsovereign.co.uk/gateway-2-submission-software.

Question 17

Can Threadsovereign manage a building safety case report?

Accepted Answer

Yes. Threadsovereign supports structured safety case sections with individual attestation of all 10 risk management principles under SI 2023/907 reg.4, material-change revision alerts, engagement linkage before publish, and BSR submit readiness. Duty-holders maintain the living safety case alongside golden thread documents and resident engagement evidence in one occupied-phase workspace.

Question 18

Does Threadsovereign support Building Assessment Certificate (BAC) applications?

Accepted Answer

Yes. Accountable Persons can draft and validate BAC applications, track renewal due dates, and record BSR assessment visit outcomes and action items. Automated reminders help teams stay ahead of renewal and fee deadlines under BSA 2022 ss.79–82.

Question 19

How does formal handover work under BSA section 76?

Accepted Answer

Threadsovereign supports formal handover package assembly — checklist, drawings, O&M manuals, BSM capture, and AP transfer — with server-side lock and DocuSign production e-signatures on Professional and Enterprise plans. Signed-by attribution and an audit trail support a defensible transfer of golden thread information into occupation.

Question 20

What is the document sign-off queue and evidence readiness gate?

Accepted Answer

Before gateway export, safety-critical documents can move through a structured approve or request-changes workflow with a full audit trail. An evidence readiness gate blocks incomplete Gateway packages until mandatory evidence items are linked — reducing incomplete BSR submissions and supporting Principal Designer quality control.

Question 21

Does Threadsovereign support resident engagement and information rights?

Accepted Answer

Yes. Residents use a dedicated portal for Schedule 2 safety information, Schedule 3 requestable documents, safety concerns (s.91B), complaints, and messages. Duty-holders manage engagement strategies with consultation deadlines, complaint SLAs under SI 2023/907 reg.12 (including reconsideration), and live duty-holder visibility. Resident statutory paths are included on every paid plan — not tier-gated.

Question 22

Can Principal Designers use Threadsovereign on non-HRB projects?

Accepted Answer

Yes. The Principal Designer portal serves all construction projects. Gateway and golden thread depth apply when a project is marked as an HRB; CDM 2015 / BRAE 2023 workflows, documents, tasks, change control, and handover support any project — so firms can standardise on one platform across their portfolio.

Question 23

Which portals does Threadsovereign include?

Accepted Answer

Duty-holder portals: Principal Designer (design and construction), Client (approvals and shared documents), Contractor (tasks, RFIs, certifications), Resident (Schedule 2/3 information, requests, complaints, and safety concerns), Occupied for Accountable Persons and Building Safety Managers (safety case, KBI, FRA, remediation, returns), Compliance CMS (regulatory content — Professional+ read, Enterprise write), and Analytics (portfolio and occupied-phase reporting — Professional+). A separate platform admin area is used only by Threadsovereign stewards for organisation oversight — not a customer duty-holder portal.

Question 24

How are client and resident documents scoped?

Accepted Answer

Client users see only documents shared to their organisation on projects they belong to — with opt-in visibility on upload and bulk ZIP export for approvals packs. Residents access a building-scoped document library tied to their registered HRB, alongside Schedule 2/3 information rights and statutory request channels. This keeps collaboration portals aligned to duty-holder boundaries across multi-building portfolios.

Question 25

Can one organisation manage multiple HRBs?

Accepted Answer

Yes. Occupied-phase screens support multi-HRB portfolios with an explicit building selector (buildingId). Data is scoped to buildings that belong to your organisation and are marked as higher-risk buildings — duty-holders never rely on an unvalidated building identifier.

Question 26

Does Threadsovereign cover fire risk assessments and PEEPs?

Accepted Answer

Yes. The platform includes a full FRA lifecycle with assessor details and review scheduling, FSER 2022 fire door inspection cadences (quarterly common-area and annual flat-entrance checks), and an EEIS & PEEP register for Emergency Evacuation Information Sharing and Personal Emergency Evacuation Plans under FSER reg.3A.

Question 27

Does Threadsovereign support leaseholder remediation under Part 5?

Accepted Answer

Yes. For relevant buildings (11–18m / 5–6 storeys), Threadsovereign provides qualifying lease registers with Schedule 8 cap calculation, relevant defects logs, remediation order tracking, and RICS Landlord's Certificate workflows — alongside the full Part 4 HRB occupied-phase regime.

Question 28

Does Threadsovereign support CDM 2015 and non-HRB projects?

Accepted Answer

Yes. The PD portal includes CDM client duty records, construction phase plan management, HSE F10 notification tracking, Pre-Construction Information pack distribution, and construction products register — supporting BRAE 2023 duties on all construction projects, not only higher-risk buildings.

Question 29

Can Threadsovereign export evidence for BSR inspections?

Accepted Answer

Yes. Every plan includes a one-click BSR inspection evidence bundle — handover packages, golden thread records, gateway correspondence, and occupied-phase compliance evidence assembled for regulatory visits. Gateway exports are also blocked by an evidence readiness gate until mandatory items are linked.

Question 30

Can Threadsovereign track BSR correspondence and regulator replies?

Accepted Answer

Yes. Gateway and occupied workflows include BSR correspondence logs with the ability to link project documents to regulator replies, capture manual portal references after HSE portal submission, and maintain an auditable trail alongside gateway state transitions.

Question 31

Does Threadsovereign use AI for compliance?

Accepted Answer

Professional and Enterprise plans include an advisory AI document completeness scan. It reads uploaded PDFs and DOCX files and flags whether expected sections are present for safety management systems, emergency plans, BAC applications, KBI packs, risk management principles, and complaint responses — checked against the same human-written BSA validators used at submission time. It is advisory only: it does not assess legal adequacy or replace professional judgement. Customer compliance data is never used to train third-party models.

Question 32

What notification channels does Threadsovereign support?

Accepted Answer

All plans include transactional email. Professional and Enterprise add SMS (Twilio) for statutory deadlines including FRA reviews, BAC renewals, PEEP reviews, and remediation dates; browser push notifications (Web Push with per-event preferences); outbound webhooks across 25+ event types with HMAC-SHA256 signing and secrets encrypted at rest; and per-organisation Microsoft Teams or Slack incoming webhook adapters. Compliance deadlines can also sync two-way with Google Calendar or Outlook — including Google Meet and Microsoft Teams meeting links — alongside a tokenised iCal subscribe feed.

Question 33

Does Threadsovereign support automation and webhooks for compliance deadlines?

Accepted Answer

Professional and Enterprise plans include installable automation rules, 25+ outbound webhook events with HMAC-SHA256 signing and delivery retry, Microsoft Teams and Slack channel adapters, SMS and browser push for statutory deadlines (FRA, BAC, PEEP, remediation), and two-way Google/Outlook calendar sync with Meet and Teams meeting links.

Question 34

Does Threadsovereign verify organisations with Companies House?

Accepted Answer

Yes. Organisation verification against Companies House is available on all plans at signup and onboarding, helping confirm legal entity details for duty-holder organisations using the platform.

Question 35

Where can I find user manuals and product help?

Accepted Answer

The full start-to-finish user manual is on this website at threadsovereign.co.uk/help/manual — covering Principal Designer workflows, gateways, handover, occupied-phase duties, resident rights, client and contractor portals, admin, and troubleshooting, with links to legislation.gov.uk and GOV.UK. App screen paths are listed for use after you sign in at threadsovereign.io. This FAQ covers pre-sales questions; contact support@threadsovereign.co.uk for product support.

Question 36

How does pricing work?

Accepted Answer

Threadsovereign offers Starter (£199/month or £166/month billed annually), Professional (£549/month or £457/month billed annually), and Enterprise (£1,495/month or £1,245/month billed annually). Every paid plan includes statutory BSA workflows; tiers differ by capacity, analytics, integrations, and enterprise controls — not by withholding core gateway or golden thread compliance.

Question 37

Can I use Threadsovereign for multiple buildings?

Accepted Answer

Yes. Starter includes 3 live projects, 3 buildings, and 3 team members — with the full BSA statutory floor (Gateway 1–3, golden thread, BSR registration, 16 KBI categories, occupied statutory paths, and resident engagement). Professional scales to 15 projects, 15 buildings, and 15 users. Enterprise offers unlimited projects, buildings, and users.

Question 38

Does Starter include HRB and Gateway workflows?

Accepted Answer

Yes. Starter is capacity-limited, not compliance-limited. All plans include Gateway 1, 2, and 3 workflows, golden thread, BSR registration, all 16 KBI categories, safety case principles, mandatory occurrence reporting, occupied statutory paths, and resident engagement. Professional adds maintenance CMMS, analytics, automation, integrations, and higher capacity.

Question 39

Are statutory BSA workflows paywalled behind higher tiers?

Accepted Answer

No. Core statutory workflows — gateways, golden thread, BSR registration, KBI, safety case, occurrence reporting, resident information rights, complaints, and engagement — are available on every paid plan. Professional and Enterprise add operational tooling (maintenance CMMS, analytics, SMS/push, webhooks, DocuSign, calendar sync) and higher capacity. Occupied maintenance is the main occupied-phase feature gated to Professional and above.

Question 40

Is there a free trial?

Accepted Answer

Yes. Start a 14-day free trial at threadsovereign.io/onboarding — no credit card required. You can explore statutory workflows on Starter capacity and upgrade when you are ready to subscribe via live Stripe checkout.

Question 41

How do I pay for a subscription?

Accepted Answer

Start with a 14-day free trial — no credit card required. When you are ready to subscribe, use live Stripe checkout from org settings for Starter or Professional (monthly or annual). Manage invoices, payment methods, and plan changes in the self-service Stripe customer billing portal. Enterprise teams can also arrange purchase orders and annual invoicing via sales.

Question 42

How does Threadsovereign help with regulation changes?

Accepted Answer

Threadsovereign maintains a Compliance CMS with monitored regulatory sources and a compliance horizon register for emerging obligations. Professional plans include read access to versioned checklists and guidance; Enterprise adds CMS editing. Gateway checklists, KBI fields, and golden thread workflows are updated as BSR guidance evolves — your tier determines capacity and advanced tooling, not access to core statutory workflows.

Question 43

Is Threadsovereign suitable for councils and housing associations?

Accepted Answer

Yes. Threadsovereign is built for housing associations, local authorities, registered providers, and ALBs managing HRB portfolios. Enterprise offers unlimited scale, SSO/SAML/OIDC with SCIM directory sync, multi-organisation hierarchy with consolidated billing and portfolio analytics, custom roles, and dedicated Customer Success with contractual SLA. Contact us for procurement packs, purchase orders, and annual invoicing.

Question 44

What does Enterprise add for housing associations and councils?

Accepted Answer

Enterprise adds unlimited scale, scoped API keys with rotation, expiry, usage logging, and OpenAPI 3.1 reference; SSO/SAML/OIDC with SCIM 2.0 directory sync; white-labelled login and custom domain; multi-organisation hierarchy with consolidated billing, cross-org portfolio analytics, and hierarchy audit CSV export; legal hold and a retention dashboard; Asite, Procore, and Autodesk Revit (APS) CDE integrations (coming soon — shipping in the coming weeks); custom roles with portal scopes; compliance CMS editing; and full organisation data export for DSAR and off-boarding.

Question 45

Does Threadsovereign support SSO and SCIM for housing associations?

Accepted Answer

Yes. Enterprise includes SSO/SAML/OIDC for Azure AD, Okta, and Google Workspace, plus SCIM 2.0 directory sync, custom roles with portal scopes, white-labelled login on a custom domain, and multi-organisation hierarchy with consolidated billing — designed for councils, registered providers, and ALBs managing large HRB portfolios.

Question 46

Does Threadsovereign support DocuSign for handover sign-off?

Accepted Answer

Yes. Professional and Enterprise plans include DocuSign production e-signatures (Go Live) for formal handover packages — structured BSA A4.2 sign-off documents, envelope send and status tracking, and Connect webhook updates in-platform.

Question 47

How is customer data separated?

Accepted Answer

Each organisation operates in a tenant-isolated environment with row-level security. Duty-holder and Accountable Person data serves the operator view for that organisation only. Any regulator-facing engagement would be governed by explicit contractual terms and disclosed to users — tenant data is never shared without authorisation.

Question 48

How does Threadsovereign protect building safety data?

Accepted Answer

Customer building safety records are stored primarily in UK data centres (Supabase London), with AES-256 encryption at rest and TLS 1.2+ in transit. Each organisation is tenant-isolated with row-level security, role-based access control, two-factor authentication, and immutable audit logs of material actions. Threadsovereign Ltd is ICO registered (ZC132889) and publishes privacy, terms, sub-processor, and Enterprise DPA documentation in the Trust Centre at threadsovereign.co.uk/trust.

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