Question 1

What is Building Safety Act compliance software?

Accepted Answer

Building Safety Act compliance software helps duty-holders manage England HRB obligations — Gateway submissions, golden thread records, BSR registration, Key Building Information, safety cases, occurrence reporting, resident engagement, and occupied-phase fire safety — in one auditable system rather than spreadsheets and email. Threadsovereign is purpose-built as a single platform for that full duty-holder lifecycle: design, gateways, handover, and occupation. Explore threadsovereign.co.uk/platform and threadsovereign.co.uk/building-safety-compliance-software.

Question 2

How is Threadsovereign different from document management or project software?

Accepted Answer

Most tools stop at files or tasks. Adjacent CDE and project platforms (such as Procore, Asite, or Zutec) operate at document management or construction PM layer — they do not cover Gateway 1–3 statutory workflows, occupied Accountable Person duties, resident safety concern channels (s.91B), BSR compliance notice tracking, or BSA evidence packs in one lifecycle. Threadsovereign is BSA 2022 compliance infrastructure for England HRBs: Principal Designer gateways and golden thread, formal handover (s.76), occupied duties (safety case, 16 KBI categories, occurrences, resident rights, FRA/PEEP, Part 5), and readiness tools — per-building scorecard, multi-HRB portfolio, statutory deadlines with ICS, and portal-day evidence packs — so APs, BSMs, and PDs can see gaps before a BSR visit. Statutory workflows are on every paid plan. Threadsovereign complements your CDE; duty-holders prepare and evidence work in-platform and file officially on the BSR portal.

Question 3

How does Threadsovereign help before a BSR visit or portal submission?

Accepted Answer

Every paid plan includes BSA readiness tools: a per-building compliance scorecard (incomplete and overdue items across KBI, safety case, occurrences, FRA, fire doors, PEEPs, engagement, complaints, info requests, registration changes, BAC, and annual return), a multi-HRB portfolio ranked by readiness, a statutory deadline calendar with ICS download, evidence packs (AP inspection, resident rights under SI 2024/41, Schedule 8 / Part 5, cryptographic inspection bundle), and a Gateway portal-day pack (GOV.UK building-control links, checklist status, correspondence, attestation register, HSE reference reminder). Threadsovereign prepares and evidences work you still file on the official BSR portal — it does not replace GOV.UK or auto-file to HSE.

Question 4

What is a higher-risk building (HRB) under the Building Safety Act?

Accepted Answer

In England, a higher-risk building is generally a building that is at least 18 metres in height or has at least seven storeys and contains at least two residential units (with specific definitions in the Act and regulations). HRBs attract Gateway 1–3, golden thread, BSR registration, Key Building Information, safety case, and Accountable Person duties. Threadsovereign implements that England HRB regime end-to-end — see threadsovereign.co.uk/hrb-compliance-software and threadsovereign.co.uk/building-safety-act-2022.

Question 5

Does Threadsovereign cover the Building Safety Act and regulations introduced after 2022?

Accepted Answer

Yes. Threadsovereign implements the Building Safety Act 2022 and the England HRB regulations that bring Parts 3 and 4 into force — including SI 2023/907 (safety case, MOR reg.6, complaints), 909, 315, 396 and SI 2024/41. Every paid plan includes the statutory floor (Gateway 1–3, golden thread, BSR registration, 16 KBI categories, safety case with 10 risk management principles, occurrence reporting under BSA s.87 / SI 2023/907 reg.6, and resident statutory paths). Tiers differ by portfolio capacity and operational tooling — not by withholding core compliance workflows.

Question 6

Which jurisdiction does Threadsovereign cover?

Accepted Answer

The Building Safety Act 2022 higher-risk building regime — Gateway 1–3, golden thread, Accountable Person duties, safety case, and KBI — applies in England only. Threadsovereign implements that England HRB regime and its implementing regulations (SI 2023/907, 909, 315, 396 and SI 2024/41), including Part 5 leaseholder protections for relevant buildings. The platform also supports CDM 2015 / BRAE 2023 and FSER 2022 fire safety workflows, which apply across Great Britain. Wales higher-risk building legislation is not in scope today. Some emerging instruments (for example SI 2024/110 RBCA workflows) are partially supported via manual HSE portal reference capture rather than full in-product RBCA filing. Emerging obligations are tracked in the compliance horizon register (Professional+ read, Enterprise write).

Question 7

How many Key Building Information (KBI) categories are required?

Accepted Answer

SI 2023/396 prescribes 16 categories of Key Building Information (regs 3–18): ancillary building; principal use; subordinate use; change to principal use; Approved Document B use categories; external wall materials; external wall insulation; roof; fixtures on external wall or roof; structure; storeys below ground; staircases; energy supply; energy storage; evacuation strategy; and fire and smoke control equipment. Threadsovereign tracks all 16 with completion indicators, deadline tracking, and structured export packages ready for BSR portal submission within the 28-day registration window. Full table: threadsovereign.co.uk/key-building-information.

Question 8

What are the 10 risk management principles in the safety case?

Accepted Answer

Under SI 2023/907 reg.4(1)(a)–(j), the Accountable Person must: (a) identify hazards; (b) evaluate risks; (c) implement measures; (d) monitor effectiveness; (e) record assessments; (f) review periodically; (g) consult residents; (h) consider vulnerable persons; (i) coordinate with other Accountable Persons; and (j) have emergency procedures in place. These are separate from the 16 KBI categories. Threadsovereign provides individual attestation for each principle before BSR submission. Full guide: threadsovereign.co.uk/safety-case-report.

Question 9

Is Threadsovereign built to submit to the BSR portal?

Accepted Answer

Threadsovereign prepares, evidences, and tracks work you still file on the official Building Safety Regulator and GOV.UK portals. Duty-holders remain responsible for official submission. The platform keeps correspondence, portal references, readiness scorecards, and an auditable golden thread so what you submit is complete and defensible — it is not a substitute for the regulator’s portal.

Question 10

How do Gateway and BSR submissions work in Threadsovereign?

Accepted Answer

Threadsovereign is built to prepare and evidence submissions to the BSR portal. It validates structured data against checklist requirements, provides a portal-day pack (GOV.UK building-control links, checklist status, correspondence, attestation register, HSE reference reminder), records local submission trace references for your audit trail, and captures manual HSE portal references after you file officially. Enterprise organisations can optionally enable a live HTTP BSR connector when customer middleware and platform credentials are configured — HSE does not publish a public duty-holder REST API, so official filing remains on GOV.UK. The platform does not replace the BSR or GOV.UK portals and never auto-files gateways, KBI, or occurrences to HSE.

Question 11

How are mandatory occurrence reporting deadlines handled?

Accepted Answer

Under BSA s.87 and SI 2023/907 reg.6, Accountable Persons must give notice of a notifiable occurrence as soon as reasonably practicable and, where a full report is required, submit it within 10 calendar days of the day the occurrence came to the AP’s attention (unless an extension is granted). Threadsovereign records occurrences against the HRB, tracks the attention-based deadline clock, surfaces deadline status in the occupied portal, and maintains an audit trail for duty-holder evidence — it does not auto-file to the BSR. Full guide: threadsovereign.co.uk/mandatory-occurrence-reporting.

Question 12

How does Threadsovereign handle resident complaint deadlines?

Accepted Answer

SI 2023/907 reg.12 requires a complaints system with acknowledgement as soon as reasonably practicable, timely handling, published timeframes, and a reconsideration route — it does not fix a national 10 working-day response clock. Threadsovereign implements a platform policy SLA of acknowledgement plus substantive response within 10 UK working days (excluding weekends and England & Wales bank holidays), with SLA reminders for duty-holders. Residents can also request reconsideration; the platform tracks a 15 working-day reconsideration response window under the same policy.

Question 13

How does Threadsovereign handle Schedule 3 resident document requests?

Accepted Answer

Under SI 2024/41, residents can request Schedule 3 documents (including safety case summaries and fire risk assessments) through the resident portal. Accountable Persons fulfil or refuse requests with linked documents and notes. The AP dashboard tracks open information requests against a 20 UK working-day SLA target — separate from the platform policy complaint SLA under SI 2023/907 reg.12 (reg.12 does not fix a national 10 working-day response clock). Residents see fulfilment status and can download shared documents when requests are completed.

Question 14

How are BSR registration and 14-day material change notifications handled?

Accepted Answer

Threadsovereign tracks BSR building registration (BSA 2022 s.78; SI 2023/315) with AP details and registration numbers, and material change notifications under SI 2023/315 reg.4 with auto-calculated 14 relevant-day BSR deadlines from awareness and overdue alerts — so Accountable Persons can evidence timely regulator notification. You still file on the official portal; the platform does not auto-notify the BSR.

Question 15

How does change control keep the golden thread up to date?

Accepted Answer

Design change control records open safety-impact changes with actions to update golden thread documents, the safety case, Gateway 3 evidence, and BSR notification where required — supporting BSA s.88 duties to keep information up to date before Gateway 3, rather than leaving substitutions only in email.

Question 16

Is Threadsovereign Principal Designer software for BSA 2022?

Accepted Answer

Yes. The Principal Designer portal covers project management, golden thread documents, Gateway 1–3, CDM client duties, construction phase plans, HSE F10 tracking, construction products, change control, RFIs, sign-off queues, formal handover (s.76), and team collaboration — for HRB and non-HRB projects. Statutory gateway and golden thread workflows are on every paid plan. See threadsovereign.co.uk/principal-designer-software. Background: threadsovereign.co.uk/gateways · threadsovereign.co.uk/formal-handover · threadsovereign.co.uk/duty-holder-competence.

Question 17

Does Threadsovereign support Accountable Person and Building Safety Manager duties?

Accepted Answer

Yes. The occupied portal is built for Accountable Persons and Building Safety Managers on higher-risk buildings: safety case reports with the 10 risk management principles (SI 2023/907), all 16 KBI categories (SI 2023/396), mandatory occurrence reporting, resident engagement and complaints, FRA, fire doors, EEIS and PEEP, Building Assessment Certificate workflows, BSR annual returns and notices, Part 5 remediation, and multi-HRB building selection. Core occupied statutory paths are included on every paid plan. See threadsovereign.co.uk/accountable-person-software. Guides hub: threadsovereign.co.uk/guides.

Question 18

What is golden thread software for the Building Safety Act?

Accepted Answer

Golden thread software helps duty-holders keep an accurate, accessible, and version-controlled record of building safety information from design through occupation (SI 2023/909 Part 4 during design/construction; BSA 2022 s.88 and SI 2024/41 Schedule 1 in occupation). Threadsovereign provides document upload, approvals, immutability guards on approved records, server-persisted permission categories, activity logging, and BSR inspection evidence export — so Principal Designers, Accountable Persons, and Building Safety Managers share one coherent record. Learn more at threadsovereign.co.uk/golden-thread-software and the full requirements guide at threadsovereign.co.uk/golden-thread.

Question 19

How does Threadsovereign help with Gateway 2 submissions?

Accepted Answer

Gateway 2 (SI 2023/909) is the pre-construction application to the Building Safety Regulator. Threadsovereign provides structured Gateway 1–3 workflows, mandatory-item checklists, an evidence readiness gate, a document sign-off queue, a portal-day pack (GOV.UK links, checklist status, correspondence, attestation register, HSE reference reminder), BSR correspondence with linked project documents, and a full submission audit trail. Packages are prepared for filing through the official BSR portal — the platform does not auto-file to HSE. See threadsovereign.co.uk/gateway-2-submission-software. Background: threadsovereign.co.uk/gateways.

Question 20

Can Threadsovereign manage a building safety case report?

Accepted Answer

Yes. Threadsovereign supports structured safety case sections with individual attestation of all 10 risk management principles under SI 2023/907 reg.4, material-change revision alerts, engagement linkage before publish, and BSR submit readiness. Duty-holders maintain the living safety case alongside golden thread documents and resident engagement evidence in one occupied-phase workspace. See threadsovereign.co.uk/safety-case-report-software. Principles table: threadsovereign.co.uk/safety-case-report.

Question 21

Does Threadsovereign support Building Assessment Certificate (BAC) applications?

Accepted Answer

Yes. Principal Accountable Persons can track BSR BAC directions and the 28-day application window, assemble and check the submission pack (safety case, resident engagement strategy, MOR evidence, and in-force compliance-notice serials), record refusal/review and First-tier Tribunal appeal steps, and surface renewal or early-reassessment flags. BSR assessment visit outcomes and HRB fee amounts, due dates, and payment receipts are recorded on the building — Threadsovereign does not pay the BSR or auto-file to the portal. See threadsovereign.co.uk/bac-readiness-software. Background: threadsovereign.co.uk/building-assessment-certificate.

Question 22

What is the 28-day Building Assessment Certificate deadline?

Accepted Answer

When the Building Safety Regulator directs a Principal Accountable Person to apply for a Building Assessment Certificate, the PAP generally has 28 calendar days to submit via the BSR online portal. PAPs cannot self-nominate for a BAC. Threadsovereign tracks the direction date/reference and the 28-day clock so teams can prepare the pack in time — filing still happens on GOV.UK. See threadsovereign.co.uk/bac-readiness-software and threadsovereign.co.uk/building-assessment-certificate.

Question 23

When will BSR direct me to apply for a Building Assessment Certificate?

Accepted Answer

GOV.UK lists risk-based prioritisation criteria after registration (height, unit count, cladding, and certain construction types — updated June 2025). In July 2026 BSR also announced a more proportionate, intelligence-led transition: working through applications already under assessment, calling in new applications only when necessary until improved processes are agreed, and focusing initially on organisations with multiple HRBs. Statutory duties are unchanged — when BSR does direct you, the 28-day window still applies. Prepare the safety case, engagement strategy, and MOR evidence before direction. See threadsovereign.co.uk/bac-readiness-software and threadsovereign.co.uk/building-assessment-certificate.

Question 24

What documents go in a BAC submission pack?

Accepted Answer

GOV.UK requires the safety case report, resident engagement strategy, and mandatory occurrence reporting system evidence for a Building Assessment Certificate application, plus serial numbers of any BSR compliance notices currently in force (including notices on other accountable persons for the building). PAPs must prepare these when the building is occupied or when they become PAP — not only after BSR directs an application. Threadsovereign helps assemble and check that pack before you file on the official BSR portal. See threadsovereign.co.uk/bac-readiness-software. Background: threadsovereign.co.uk/safety-case-report · threadsovereign.co.uk/resident-engagement · threadsovereign.co.uk/mandatory-occurrence-reporting.

Question 25

What happens if a Building Assessment Certificate application is refused?

Accepted Answer

BSR may first offer a prompt-remedy window: if issues can be fixed quickly, it may tell you what to fix and by when — and issue the BAC if you meet the deadline. If not satisfied, BSR refuses and sends a contravention letter or compliance notice with fixes and deadlines; you must evidence completion and re-apply when directed. You can request a review of the decision, then appeal to a First-tier Tribunal if you still disagree. Threadsovereign records refusal, review, Tribunal, and re-application steps — not legal advice or automatic filing. See threadsovereign.co.uk/bac-readiness-software and threadsovereign.co.uk/building-assessment-certificate.

Question 26

When is a BAC reassessed after the first certificate?

Accepted Answer

GOV.UK states BSR aims to reassess a building’s Building Assessment Certificate approximately every five years. Reassessment may be sooner after significant building changes, management issues, incidents, or completed remediation BSR needs to verify. Threadsovereign tracks renewal due dates, 60-day reminders, and early-reassessment flags. See threadsovereign.co.uk/bac-readiness-software.

Question 27

Does Threadsovereign handle BSR Building Assessment Certificate or HRB fees?

Accepted Answer

Threadsovereign records BSR annual HRB fee amounts, due dates, and payment receipts on the building record and can remind teams of upcoming fee deadlines. It does not pay the BSR on your behalf. GOV.UK lists a BAC application charge of £312 for the 2026–2027 period (from 1 April 2026), plus separate BSR assessment charges under the charging scheme — readiness tracking is separate from payment. See threadsovereign.co.uk/faq and threadsovereign.co.uk/bac-readiness-software.

Question 28

How does formal handover work under BSA section 76?

Accepted Answer

BSA s.76 addresses handover of information after building work so occupation duty-holders receive what they need to manage safety. Threadsovereign supports formal handover package assembly — checklist, drawings, O&M manuals, BSM capture, and AP transfer — with server-side lock and DocuSign handover e-signatures on Professional and Enterprise plans (when configured). See threadsovereign.co.uk/principal-designer-software. Background: threadsovereign.co.uk/formal-handover.

Question 29

Does Threadsovereign support BSA s.90 information transfer when the Accountable Person changes?

Accepted Answer

Yes. Threadsovereign provides a checklist and attestation workflow for outgoing Accountable Person prescribed information on change of AP under BSA s.90 (all eight mapped pack themes under SI 2024/41 reg.13) — distinct from AP/BSM responsibility-transfer records and from s.76 construction-phase handover. BSA s.94 is the regulator complaints system, not AP role transfer. Pack completeness and legal adequacy remain duty-holder judgements; the platform structures presence attestation and transfer evidence. See threadsovereign.co.uk/accountable-person-software and threadsovereign.co.uk/golden-thread.

Question 30

What is the document sign-off queue and evidence readiness gate?

Accepted Answer

Before gateway export, safety-critical documents can move through a structured approve or request-changes workflow with a full audit trail. An evidence readiness gate blocks incomplete Gateway packages until mandatory evidence items are linked — reducing incomplete BSR submissions and supporting Principal Designer quality control.

Question 31

Does Threadsovereign support resident engagement and information rights?

Accepted Answer

Yes. Residents use a dedicated portal for Schedule 2 safety information, Schedule 3 requestable documents, safety concerns (s.91B), complaints, and messages. Duty-holders manage engagement strategies with consultation deadlines, an engagement effectiveness dashboard (reg.10 — strategy status, consultation, points in 90 days, open info requests), complaint handling under SI 2023/907 reg.12 with platform policy SLAs (including reconsideration — reg.12 does not fix a national 10 WD clock), Schedule 3 fulfilment with AP-dashboard SLA tracking, and live duty-holder visibility. Resident statutory paths are included on every paid plan — not tier-gated. See threadsovereign.co.uk/resident-engagement-software. Background: threadsovereign.co.uk/resident-engagement.

Question 32

How does Threadsovereign support resident engagement effectiveness (reg.10)?

Accepted Answer

SI 2023/907 reg.10 requires Accountable Persons to maintain an engagement strategy and demonstrate effectiveness. Threadsovereign provides an engagement effectiveness dashboard: strategy status, 21-day consultation tracking, engagement points recorded in the last 90 days, and open resident information requests — included on every paid plan alongside the BSA readiness scorecard. The dashboard helps evidence reg.10 activity; it does not judge whether your strategy is legally adequate.

Question 33

Does Threadsovereign track PAS 867 competency evidence?

Accepted Answer

Yes. Every paid plan includes a PAS 8671/8672/8673-style competency evidence matrix — role × person × review with verification workflow and certification expiry reminders. This supports procurement and BSR competence questions for Principal Designers, designers, and Accountable Persons. Threadsovereign records evidence duty-holders supply; it is not a BSR-accredited competence certification scheme. See threadsovereign.co.uk/principal-designer-software. Background: threadsovereign.co.uk/duty-holder-competence.

Question 34

Does Threadsovereign track the Building Safety Levy?

Accepted Answer

Yes — as an evidence store. Project and client-portal fields record levy liability, amount paid, payment date, and receipt URL alongside Gateway and handover evidence. Threadsovereign does not calculate levy amounts, collect payments, or integrate with HMRC. The Building Safety Levy is in force from 1 October 2026 (SI 2025/1236 and related instruments). Live application-field automation remains out of scope.

Question 35

Can Principal Designers use Threadsovereign on non-HRB projects?

Accepted Answer

Yes. The Principal Designer portal serves all construction projects. Gateway and golden thread depth apply when a project is marked as an HRB; CDM 2015 / BRAE 2023 workflows, documents, tasks, change control, and handover support any project — so firms can standardise on one platform across their portfolio.

Question 36

Which portals does Threadsovereign include?

Accepted Answer

Duty-holder portals: Principal Designer (design and construction), Client (approvals and shared documents), Contractor (tasks, RFIs, certifications), Resident (Schedule 2/3 information, requests, complaints, and safety concerns), Occupied for Accountable Persons and Building Safety Managers (safety case, KBI, FRA, remediation, returns), Compliance CMS (regulatory content — Professional+ read, Enterprise write), and Analytics (portfolio and occupied-phase reporting — Professional+). A separate platform admin area is used only by Threadsovereign stewards for organisation oversight — not a customer duty-holder portal.

Question 37

How are client and resident documents scoped?

Accepted Answer

Client users see only documents shared to their organisation on projects they belong to — with opt-in visibility on upload and bulk ZIP export for approvals packs. Residents access a building-scoped document library tied to their registered HRB, alongside Schedule 2/3 information rights and statutory request channels. This keeps collaboration portals aligned to duty-holder boundaries across multi-building portfolios.

Question 38

Can one organisation manage multiple HRBs?

Accepted Answer

Yes. Occupied-phase screens support multi-HRB portfolios with an explicit building selector (buildingId). Data is scoped to buildings that belong to your organisation and are marked as higher-risk buildings — duty-holders never rely on an unvalidated building identifier.

Question 39

Does Threadsovereign cover FRA, fire doors, EEIS and PEEPs?

Accepted Answer

Yes. Occupied HRB workflows support fire risk assessment lifecycle tracking, Fire Safety (England) Regulations 2022 door inspection cadences, Emergency Evacuation Information Sharing (EEIS), and Personal Emergency Evacuation Plans (PEEPs) with review dates and golden-thread linkage — so fire actions stay visible beside the safety case. See threadsovereign.co.uk/hrb-compliance-software and threadsovereign.co.uk/accountable-person-software. Background: threadsovereign.co.uk/fire-safety-hrb.

Question 40

Does Threadsovereign support Part 5 leaseholder protections and remediation?

Accepted Answer

Yes. For relevant buildings (11–18m / 5–6 storeys), Threadsovereign provides qualifying lease registers with Schedule 8 cap calculation, relevant defects logs, remediation order tracking, and RICS Landlord's Certificate workflows — alongside the full Part 4 HRB occupied-phase regime. See threadsovereign.co.uk/accountable-person-software. Background: threadsovereign.co.uk/part-5-remediation.

Question 41

Does Threadsovereign support CDM 2015 and non-HRB projects?

Accepted Answer

Yes. The PD portal includes CDM client duty records, construction phase plan management, HSE F10 notification tracking, Pre-Construction Information pack distribution, and a construction products register (including UKCA/UKNI declaration tracking under the Construction Products Amendment Regulations 2025) — supporting BRAE 2023 duties on all construction projects, not only higher-risk buildings. The register links products to golden thread evidence; it does not verify certifications against official UKCA databases.

Question 42

Can Threadsovereign export evidence for BSR inspections?

Accepted Answer

Yes. Every plan includes a one-click BSR inspection evidence bundle — handover packages, golden thread records, gateway correspondence, and occupied-phase compliance evidence assembled for regulatory visits. Gateway exports are also blocked by an evidence readiness gate until mandatory items are linked.

Question 43

Can Threadsovereign track BSR correspondence and regulator replies?

Accepted Answer

Yes. Gateway and occupied workflows include BSR correspondence logs with the ability to link project documents to regulator replies, capture manual portal references after HSE portal submission, and maintain an auditable trail alongside gateway state transitions.

Question 44

Can Threadsovereign pre-fill forms from uploaded PDFs?

Accepted Answer

Professional and Enterprise plans include advisory PDF pre-fill. Upload a planning pack, SMS policy, engagement strategy, or FRA PDF; the platform extracts draft fields for KBI (SI 2023/396), safety-case SMS (SI 2023/907 reg.5), engagement strategy (reg.10), and FRA (s.156 / FSO). Every field is applied as a draft for you to review — validators only check presence of fields; the model never decides legal adequacy and never auto-submits to the BSR. Starter includes all forms and validators without extraction. Completeness scanning of PDFs/DOCX against human-written BSA validators is also available on Professional+ (FRA completeness scan remains disabled pending legal review).

Question 45

Does Threadsovereign use AI for compliance?

Accepted Answer

Professional and Enterprise include advisory tools only: PDF pre-fill of draft form fields (you verify every value); a document completeness scan that flags whether expected sections are present against human-written BSA validators; advisory drafting starting text; and natural-language search that maps queries to existing filters. FRA document completeness scanning is not enabled pending legal review. None of these tools assess legal adequacy, know the law, or replace professional judgement. Customer compliance data is never used to train third-party models, and nothing is auto-submitted to the BSR.

Question 46

What notification channels does Threadsovereign support?

Accepted Answer

All plans include transactional email. Professional and Enterprise add SMS (Twilio) for statutory deadlines including FRA reviews, BAC renewals, PEEP reviews, and remediation dates; browser push notifications (Web Push with per-event preferences); outbound webhooks across 25+ event types with HMAC-SHA256 signing and secrets encrypted at rest; and per-organisation Microsoft Teams or Slack incoming webhook adapters. Compliance deadlines can also sync two-way with Google Calendar or Outlook — including Google Meet and Microsoft Teams meeting links — alongside a tokenised iCal subscribe feed.

Question 47

Does Threadsovereign support automation and webhooks for compliance deadlines?

Accepted Answer

Professional and Enterprise plans include installable automation rules, 25+ outbound webhook events with HMAC-SHA256 signing and delivery retry, Microsoft Teams and Slack channel adapters, SMS and browser push for statutory deadlines (FRA, BAC, PEEP, remediation), and two-way Google/Outlook calendar sync with Meet and Teams meeting links.

Question 48

Can Threadsovereign connect to Asite, Procore, or Autodesk ACC?

Accepted Answer

Yes — with honest scope. Autodesk APS (Revit / AutoCAD / ACC) is an Enterprise OAuth pilot on one shared connect path: connect once, browse hubs, map projects, selectively import documents (including DWG/DXF), and version-aware re-sync into the golden thread (duty-holders choose what to bring in — not an automatic full ACC library pull; in-product model Viewer is not included yet). Asite and Procore are Enterprise support-led only: submit an in-app CDE integration request for onboarding — there is no live self-serve or in-product OAuth connector for Asite or Procore today. Threadsovereign complements CDE and PM tools; it does not replace them.

Question 49

Does Threadsovereign verify organisations with Companies House?

Accepted Answer

Yes. All plans can verify UK companies by company number or registered name — used at signup and onboarding, and for organisation and supplier records — so duty-holder legal entity details are confirmed against Companies House.

Question 50

Where can I find user manuals and product help?

Accepted Answer

The full start-to-finish user manual is on this website at threadsovereign.co.uk/help/manual — covering Principal Designer workflows, gateways, handover, occupied-phase duties, resident rights, client and contractor portals, admin, and troubleshooting, with links to legislation.gov.uk and GOV.UK. App screen paths are listed for use after you sign in at threadsovereign.io. This FAQ covers pre-sales questions; contact support@threadsovereign.co.uk for product support.

Question 51

How does pricing work?

Accepted Answer

Threadsovereign offers Starter (£199/month or £166/month billed annually), Professional (£549/month or £457/month billed annually), and Enterprise (£1,495/month or £1,245/month billed annually). Every paid plan includes statutory BSA workflows; tiers differ by capacity, analytics, integrations, and enterprise controls — not by withholding core gateway or golden thread compliance.

Question 52

Can I use Threadsovereign for multiple buildings?

Accepted Answer

Yes. Starter includes 3 live projects, 3 buildings, and 3 team members — with the full BSA statutory floor (Gateway 1–3, golden thread, BSR registration, 16 KBI categories, occupied statutory paths, and resident engagement). Professional scales to 15 projects, 15 buildings, and 15 users. Enterprise offers unlimited projects, buildings, and users.

Question 53

Does Starter include HRB and Gateway workflows?

Accepted Answer

Yes. Starter is capacity-limited, not compliance-limited. All plans include Gateway 1, 2, and 3 workflows, golden thread, BSR registration, all 16 KBI categories, safety case principles, mandatory occurrence reporting, occupied statutory paths, and resident engagement. Professional adds maintenance CMMS, analytics, automation, integrations, and higher capacity.

Question 54

Are statutory BSA workflows paywalled behind higher tiers?

Accepted Answer

No. Core statutory workflows — gateways, golden thread, BSR registration, KBI, safety case, occurrence reporting, resident information rights, complaints, engagement, and BSA readiness tools (scorecard, portfolio, deadlines, evidence packs, portal-day pack) — are available on every paid plan. Professional and Enterprise add operational tooling (maintenance CMMS, analytics, advisory PDF pre-fill, advisory drafting, natural-language search, SMS/push, webhooks, DocuSign, calendar sync) and higher capacity. Occupied maintenance is the main occupied-phase feature gated to Professional and above.

Question 55

Is there a free trial?

Accepted Answer

Yes. Start a 14-day free trial at threadsovereign.io/onboarding — no credit card required. You can explore statutory workflows on Starter capacity and upgrade when you are ready to subscribe via live Stripe checkout.

Question 56

How do I pay for a subscription?

Accepted Answer

Start with a 14-day free trial — no credit card required. When you are ready to subscribe, use live Stripe checkout from org settings for Starter or Professional (monthly or annual). Manage invoices, payment methods, and plan changes in the self-service Stripe customer billing portal. Enterprise teams can also arrange purchase orders and annual invoicing via sales.

Question 57

How does Threadsovereign help with regulation changes?

Accepted Answer

Threadsovereign maintains a Compliance CMS with monitored regulatory sources and a compliance horizon register for emerging obligations. Professional plans include read access to versioned checklists and guidance; Enterprise adds CMS editing. Gateway checklists, KBI fields, and golden thread workflows are updated as BSR guidance evolves — your tier determines capacity and advanced tooling, not access to core statutory workflows.

Question 58

Is Threadsovereign suitable for councils and housing associations?

Accepted Answer

Yes. Threadsovereign is built for housing associations, local authorities, registered providers, and ALBs managing HRB portfolios. Enterprise offers unlimited scale, SSO/SAML/OIDC with SCIM directory sync, multi-organisation hierarchy with consolidated billing and portfolio analytics, custom roles, and dedicated Customer Success with contractual SLA (uptime and support targets at threadsovereign.co.uk/legal/sla). Threadsovereign Ltd is ICO registered (ZC132889) with primary UK hosting. Cyber Essentials (basic) readiness pack is prepared for IASME submission but not yet certified; Cyber Essentials Plus, SOC 2, and ISO 27001 remain roadmap items. See threadsovereign.co.uk/trust for the full assurance programme. Contact us for procurement packs, purchase orders, and annual invoicing.

Question 59

What does Enterprise add for housing associations and councils?

Accepted Answer

Enterprise adds unlimited scale, scoped API keys with rotation, expiry, usage logging, and OpenAPI 3.1 reference; SSO/SAML/OIDC with SCIM 2.0 directory sync; white-labelled login and custom domain; multi-organisation hierarchy with consolidated billing, cross-org portfolio analytics, and hierarchy audit CSV export; legal hold and a retention dashboard; Autodesk APS (Revit / AutoCAD / ACC) OAuth pilot with browse, selective import (including DWG/DXF), project mapping, and version-aware re-sync (duty-holders choose what enters the golden thread; no in-product model Viewer yet); Asite and Procore via Enterprise support-led CDE onboarding requests (no live in-product OAuth today); custom roles with portal scopes; compliance CMS editing; and full organisation data export for DSAR and off-boarding.

Question 60

Does Threadsovereign support SSO and SCIM for housing associations?

Accepted Answer

Yes. Enterprise includes SSO/SAML/OIDC for Azure AD, Okta, and Google Workspace, plus SCIM 2.0 directory sync, custom roles with portal scopes, white-labelled login on a custom domain, and multi-organisation hierarchy with consolidated billing — designed for councils, registered providers, and ALBs managing large HRB portfolios.

Question 61

Is Threadsovereign Cyber Essentials certified for public-sector procurement?

Accepted Answer

Not yet certified. Threadsovereign Ltd is ICO registered (ZC132889), operates with primary UK hosting (Supabase London), and has prepared an internal Cyber Essentials (basic) readiness pack for IASME self-assessment submission — that is not the same as holding a Cyber Essentials certificate. Cyber Essentials Plus, SOC 2 Type II, and ISO 27001 remain on the roadmap and are not certified. Independent penetration testing and DPIA sign-off are also outstanding. See threadsovereign.co.uk/trust or contact sales@threadsovereign.co.uk for current assurance status.

Question 62

Does Threadsovereign support DocuSign for handover sign-off?

Accepted Answer

Yes. Professional and Enterprise plans include DocuSign handover e-signatures for formal handover packages — structured BSA A4.2 sign-off documents, envelope send and status tracking, and Connect webhook updates in-platform. Production DocuSign Go Live is configured per organisation when your integration is approved.

Question 63

How is customer data separated?

Accepted Answer

Each organisation operates in a tenant-isolated environment with row-level security. Duty-holder and Accountable Person data serves the operator view for that organisation only. Any regulator-facing engagement would be governed by explicit contractual terms and disclosed to users — tenant data is never shared without authorisation.

Question 64

How does Threadsovereign protect building safety data?

Accepted Answer

Customer building safety records are stored primarily in UK data centres (Supabase London), with AES-256 encryption at rest and TLS 1.2+ in transit. Each organisation is tenant-isolated with row-level security, role-based access control, two-factor authentication, and immutable audit logs of material actions. Threadsovereign Ltd is ICO registered (ZC132889) and publishes privacy, terms, sub-processor, and Enterprise DPA documentation in the Trust Centre at threadsovereign.co.uk/trust.

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